Code of Conduct for Children’s Safety

All paid and unpaid staff, including volunteers, interns, or trainees of Juliette’s House, are responsible for the safety and well-being of all children and adolescents with whom they come into contact. All staff are expected to act in accordance with this Code of Conduct in their physical and online interactions with children and adolescents under the age of 18 years.


  • Act in accordance with Juliette’s House safety and well-being policies and procedures at all times.
  • Behave respectfully, courteously, and ethically towards children and their families and towards other staff.
  • Listen and respond to the views and concerns of children, particularly if they communicate (verbally or non-verbally) that they feel uncomfortable or unsafe.
  • Promote the human rights, safety, and well-being of all children at Juliette’s House and in the community.
  • Demonstrate appropriate personal and professional boundaries.
  • Consider and respect the diverse backgrounds and needs of children and their caregivers.
  • Foster an environment that facilitates and encourages children’s participation and is welcoming, culturally safe and inclusive for all children and their families.
  • Involve children in making decisions about activities, policies and processes that concern them whenever possible.
  • Contribute, when appropriate, to Juliette’s House policies, discussions, learning and reviews about child safety and wellbeing.
  • Identify and mitigate risks to children’s safety and wellbeing as required by Juliette’s House risk assessment and management policy or process, as described in the staff handbook.
  • Respond to any concerns or complaints of child harm or abuse promptly and in line with Juliette’s House policy and procedure for receiving and responding to complaints.
  • Report all suspected or disclosed child harm or abuse as required by Oregon’s Mandatory Reporting legislation and by Juliette’s House policy and procedure on internal and external reporting.
  • Comply with Juliette’s House’s protocols on communicating appropriately with children and their caregivers.
  • Comply with Juliette’s House policies and procedures on record keeping and information sharing with colleagues.


  • Engage in any unlawful activity with or in relation to a child.
  • Engage in any activity that is likely to harm a child physically, sexually, or emotionally.
  • Unlawfully discriminate against any child or their family members.
  • Be alone with a child unnecessarily.
  • Arrange personal contact, including online contact, with children I am working with for a purpose unrelated to Juliette’s House activities.
  • Disclose personal or sensitive information about a child, including images of a child, unless the child and their parent or legal guardian consent or unless I am required to do so by Juliette’s House policy and procedure on reporting.
  • Use inappropriate language in the presence of children or show or provide children with access to inappropriate images or material.
  • Work with children while under the influence of alcohol or prohibited drugs.
  • Ignore or disregard any suspected or disclosed child harm or abuse.

If you think this Code of Conduct has been breached by any person with Juliette’s House, please…

  • Act to prioritize the best interests of the children.
  • Take actions promptly to ensure that children are safe.
  • Promptly report any concerns to a Juliette’s House supervisor, the Director of Clinical Services, the Chief Executive Officer or another manager or leader in Juliette’s House.

In addition, we are always looking to improve our services, so if there is something more you would like to see from Juliette’s House, please let us know. Thank you!